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November 20, 2008

eHarmony Settles Suit, Agrees to Offer Same-Sex Matching Services

eHarmony Settles Suit, Agrees to Offer Same-Sex Matching Services

Three years after a New Jersey resident filed a discrimination suit against Web-based matchmaking service eHarmony.com, the online dating portal has settled out of court and agreed to offer same-sex matchmaking services to members. 

Garden State resident Eric McKinley filed suit against the California-based company in 2005. As part of the settlement, eHarmony agrees to provide new services for members identifying themselves as "male seeking a male" or "female seeking a female" by March 2009.

eHarmony did reserve the right to provide a disclaimer -- that its compatibility-based matching system was developed solely on the basis of researched focused on married heterosexual couples.

"I applaud the decision of eHarmony to settle this case and extend its matching services to those seeking same-sex relationships," New Jersey Division on Civil Rights director J. Frank Vespa-Papaleo said in a statement Wednesday.

eHarmony was one of a few Web-based dating holdouts that had not ventured into the world of offering same-sex dating services. Last year Time magazine named eHarmony one of the five websites to avoid, noting, among other things, its discrimination against gay people.

Frank Mastronuzzi, who worked for Match.com from 2001 to 2004 as the senior manager of business development and now oversees gay dating portal OneGoodLove.com, says Match has always offered same-sex dating services -- but he says he left the company because it refused to spend ad dollars marketing to the gay community.

Around the same time, Match launched Chemistry.com to combat eHarmony, which was increasing in popularity. Though Mastronuzzi says the website is a virtual replica of eHarmony.com once you get past the first page, it gained traction with an ad campaign featuring members who had been rejected by eHarmony -- including a gay man, turned away because the site didn't offer same-sex dating services.

Mastronuzzi says he approached eHarmony about developing a same-sex dating site -- albeit a private-label service with no direct connection to eHarmony.

"I was told point-blank no," Mastronuzzi says.

Neil Clark Warren, Ph.D., who developed eHarmony's matchmaking program, had long rejected the idea of matching same-sex couples -- in part because he said his research was based on heterosexual married couples. He also argued that eHarmony is about marriage and that same-sex couples cannot legally wed in most states.

Clark Warren was also one of the founding members of anti-gay group Focus on the Family.

"I think this is a very good step in the right direction ... to admit they screwed up," Mastronuzzi says. "But what are they going to do differently for the community?"

According to the settlement, McKinley will receive a free one-year subscription to the service. eHarmony agreed to pay McKinley $5,000 and the Division on Civil Rights $50,000 to cover investigation-related administrative costs. (Ross von Metzke, The Advocate

Reader Comments

These comments are reproduced as written by visitors to this Web site. They have not been edited for content, grammar, or spelling. The viewpoints appearing here are those of the writer, and do not necessarily reflect the opinion or views of advocate.com, The Advocate, or its affiliates.

  • Name: Shirley
    Date posted: 2008-11-30 10:34 AM
    Hometown: Lehigh Acres

    Comment:

    It's time that hate groups like Focus on the Family and their business ventures, like eHarmony, are held accountable for their actions. If eHarmony was so interested in getting people married, they would have helped defeat prop 8 in California and prop 2 in Florida.


  • Name: Scott
    Date posted: 2008-11-23 12:31 AM
    Hometown: Canton, OH

    Comment:

    This is a dangerous precedent. Why doesn't the guy just start his own dating service? He is free to do that. The purpose of the website is for heterosexual marriage. Can I sue SONY because my television preference is a 43 inch widescreen, which they don't offer? Another slap in the face for common sense.


  • Name: Bob
    Date posted: 2008-11-22 12:44 AM
    Hometown: Berkeley, CA

    Comment:

    I went to craigslist and found the following dating categories: women seek women, women seeking men, men seeking women, men seeking men and then misc. romance and casual encounters. Does the lack of these last two categories on other sites constitute discrimination against those not wanting a long term relationship? Are computers capable of discrimination? What if the algorithm that eHarmony uses gives a better result for heterosexual users than for homosexual users, will the algorithm be declared discriminatory? This opens a large can of worms. I think the truth here is that the gay community does not like the guy who started eHarmony and is attacking him in every way that they can, even these dangerously invalid ways.


  • Name: Jeffrey
    Date posted: 2008-11-20 10:21 PM
    Hometown: frederick, MD

    Comment:

    interestingly enough, I always noticed how 1950's era the tv ads seemed...where both members of the couples portrayed were of the exact same ethnicity....Asian/asian Black/Black....and of course, mid-western white wonder bread/white. These may ostensibly have marriage as a final destination, but are really glorified hook up or dating sites. More enlightened people choose their mates on the basis of attraction and compatibility, whether or not that is in reference to religion, skin color or of course, sexual preference.


  • Name: Jeffrey
    Date posted: 2008-11-20 10:14 PM
    Hometown: frederick, MD

    Comment:

    interestingly enough, I always noticed how 1950's era the tv ads seemed...where both members of the couples portrayed were of the exact same ethnicity....Asian/asian Black/Black....and of course, mid-western white wonder bread/white. These may ostensibly have marriage as a final destination, but are really glorified hook up or dating sites. More enlightened people choose their mates on the basis of attraction and compatibility, whether or not that is in reference to religion, skin color or of course, sexual preference.


  • Name: Ryan W.
    Date posted: 2008-11-20 10:09 PM
    Hometown: Santa Monica, Ca

    Comment:

    "Would you have the same reaction if they refused to serve...jews? " Yes. If they didn't serve Jews, I'd go to JDate. Who cares? Can't this guy find a different service to use? I voted against prop 8 (i.e. I voted in favor of gay marriage in California) , but if gay marriage is legalized we're going to get a lot more garbage like this which makes me hesitate. The government shouldn't allow discrimination. But private individuals have the same right to free association that gays want, to associate or not associate with who they please. I'm tired of hearing people say "we're not going to let you vote on our rights!" If we don't solve this democratically, which laws should opponents of gay marriage break? Democracy and law is a good thing, even if it messes up quite frequently. Should we say that gay people are being sexist for refusing to date members of the opposite sex? Standards like that are clearly insane when the situation is reversed.


  • Name: Mikey
    Date posted: 2008-11-20 4:16 PM
    Hometown: Orlando

    Comment:

    Forgot to add -- I don't agree with the lawsuit at all. Dating sights pertaining to certain demographics shouldn't be forced into expanding outside their medium. We have plenty of dating sites available to us, so why didn't McKinley go to one of them? Besides, a straight girlfriend of mine went through eHarmony once, to find a stable guy. They wound up matching her with a schizophrenic who was trying to wean himself off of his anti-psychotics, and eventually turned into a half-crazy stalker. I'd do Manhunt anyday of the week in comparison to that.


  • Name: Mikey
    Date posted: 2008-11-20 4:05 PM
    Hometown: Orlando

    Comment:

    Anyone from Anytown: No, we can't expect everyone to instantly tolerate us. However, you also can't expect everyone to simply fall in rank behind what you believe we should be allowed to do. You laugh at us with our "gay rights" while you want to sit there and pontificate about "religious freedom"? Please. Every religion has had plenty of freedom in this country...perhaps a little too much freedom, seeing as how some wanted to turn this democracy into a theocrasy...and almost succeeded. Sorry to say, but not everyone follows the decrees from your 5,000-year-old storybook. It is not the ultimate tie-breaker. Nothing new has been added to it in over 2,000 years. It's old, outdated, and aside from some general moral backgrounds, it needs to be retired to the fiction section of a library where it belongs. Judge not, lest ye be judged.


  • Name: JC
    Date posted: 2008-11-20 2:38 PM
    Hometown: Tampa

    Comment:

    "Doesn't feel good?" Too bad. Would you have the same reaction if they refused to serve blacks, jew, redheads, fill in the category?


  • Name: Jerome
    Date posted: 2008-11-20 1:17 PM
    Hometown: Canada

    Comment:

    Hmmmm. This doesn't feel good. This is about telling a business who they can and can't serve, what they can and can't do. I think people went after eHarmony because it "worked" and I use that tentatively. Who knows how long those marriages will last either? But I suppose the GLBT community wanted relationships that might last too. Is it necessary to force a business to cater to people to which their business never worked before? eHarmony matches men with compatible women---that's what they do. Do I trust them to match me to a compatible man? No. Do they even know first thing about being gay? No. What do I want their services for? I want someone who knows how to match gay people... This is not a restaurant in Selma we're talking about here, where all people should be able to eat the food served there. The product from eHarmony is a heterosexual relationship---they don't offer Homosexual ones....and they won't be good at it when they try.


  • Name: JJ
    Date posted: 2008-11-20 9:50 AM
    Hometown: C;ifton, NJ

    Comment:

    The point is, anyone, for any reason, who publicly discriminates against anyone else should be challenged and made to recant. All their talk about marriage et al is subterfuge to condone their discrimination. Five years from now, no one except gay people will remember this lawsuit because we will still be boycotting the site. Remember Coors? There are many of us out here still boycotting them even though their policies and management have changed. And that restaurant whose name I only remember when I drive past one and remember that gays don't support that business. And Dennis Haysbert’s work because of he is still shrilling for State Farm after their horrendous treatment of Katrina home owners; or Will Smith movies because of his homophobia.


  • Name: Chris
    Date posted: 2008-11-20 9:19 AM
    Hometown: New York

    Comment:

    I think many of you have missed the point of the lawsuit. First of all, Manhunt does not restrict women from using it. they cater towards gay men, clearly, but if a woman decided to sign up, no one has the option to indicate their gender. The point is, the option should always be open for anyone, you should not restrict a specific group from signing on. Does not mean you have to use that site. And come on, stop comparing to manhunt, thats not a dating service.


  • Name: Could be anyone
    Date posted: 2008-11-20 8:39 AM
    Hometown: Anytown

    Comment:

    You are forcing someone to go against their moral beliefs because you want to do online dating? Come on. I just have to laugh at you people "gay rights". Whatever. What about religious freedom? What ever happened to Tolerance? You can't tolerate people who don't believe what you believe? Funny thing is that your argument is not with people, it's with God himself. Marriage is defined in the Bible, the Bible is clear about the sin of homosexuality as it is with all other sin. Your sin isn't any worse than anyone else's, but let's call a spade a spade. Get real. You want people to tolerate your sin. I don't care if you sin, that's your choice. You choose to live according to the sin of your flesh; that's between you and God. But don't push your beliefs on others. You don't have the right to redefine marriage because you are not God.


  • Name: Metreon Cascade
    Date posted: 2008-11-20 3:02 AM
    Hometown: Long Beach, CA

    Comment:

    This McKinley idiot needs to be tarred and feathered. There is no 'right' to find same-sex matching on a dating site any more than there is a right to buy a boat at a Ford dealership. No respect for capitalism, some people. And I do love how this idiot wants gay dollars going to an anti-gay business.


  • Name: Dave
    Date posted: 2008-11-19 11:47 PM
    Hometown: Durango, CO

    Comment:

    I can't believe eharmoney gave up against such frivolous lawsuit. I propose that we all boycott eharmoney for being a bunch of pansies and caving in.


  • Name: Chris
    Date posted: 2008-11-19 5:57 PM
    Hometown: San Francisco

    Comment:

    An entertaining image of a middle age mother of 3 going to Manhunt for F seeks M advertisement. Although an interesting point of logic, I think it lacks a note of reality. Seriously, how many housewives are looking to spend $$ to post their profiles on Manhunt? At the end of the day, exclusion limits freedoms. If they want it that bad, then give them an “F seeks M” dropdown and give Manhunt another revenue stream. It would be a great “tongue and cheek” marketing campaign (pun intended). As to the research on marriage compatibility based solely on straight couples. Any good researcher is driven by curiosity and not the religious convictions of the day. Imagine how far Galileo or da Vinci would have gone if they allowed the religious convictions of the day to define their research. What better way to create a pool of subjects for a research project on this topic. I am sure that we in the gay community would find value in their results.


  • Name: Andrew
    Date posted: 2008-11-19 5:39 PM
    Hometown: Columbia, MO

    Comment:

    They don't have to start offering the service until March 2009. Maybe since Neil Clark Warren is a member of Focus on the Family, there may be ads for Gay Reparative Therapy when searching for same sex matches. I am sure they have something sneaky planned or would not have agreed to settle out of court.


  • Name: Tyler
    Date posted: 2008-11-19 5:17 PM
    Hometown: San Luis Obispo

    Comment:

    If you go to the e-harmony website right now, there is no man seeking man or woman seeking woman on the drop down menu, so clearly the lawsuit didn't work. Besides after hearing who runs the eharmony site and that one would have to sue to be included in the drop down menu, I want no part of that site. However, it is also like someone on the comment board said, does that mean a straight person can sue a gay dating site because it doesn't offer a drop down selection for a man seeking a woman on say manhunt, adam4adam etc., so in a way I kind of understand eharmony's point although disagree with it, as it is the only traditional love match dating site that doesn't include a drop down for same sex profiles. Why would you want to be on it anyway after all this.


  • Name: Chase
    Date posted: 2008-11-19 4:31 PM
    Hometown: Toronto

    Comment:

    I think this was an incredibly stupid lawsuit. The site's founder has over 35 years of working with hetero couples and that's what he based his questionaire on, and the algorithim is based on that. Next up some homos will be whinning when the new site doesn't work for them (because he had to use his hetero data cause that's all he knows). Also, for the idiot who sued, is it ok with him if straight people start suing gay dating sites? I bet not. Frankie in the comments here has started a gay dating site (guys/girls?) and I wonder who he would feel if heteros came calling with a lawsuit. And should gay girls sue dating sites that are only for gay guys, and should gay guys sue dating sites only for gay girls?


  • Name: tj
    Date posted: 2008-11-19 4:29 PM
    Hometown: wyoming

    Comment:

    "eHarmony is about marriage" - NCW PhD. Until manhunt etc go for that market vs dating/ match service I doubt it's legally comparable. The whole issue of marriage as fundamental/ necessary/ only worthwhile social stabilizer, beyond "just" dating, argument of the "Gingrich fascists". Their groupthink would probably keep a member from publicly ID'g w/ Manhunt etc by a lawsuit.


  • Name: Cindy
    Date posted: 2008-11-19 3:49 PM
    Hometown: North Hills

    Comment:

    I agree, Frank. E-harmony can choose not to serve the gay community. They just won't get our dollars and we can put the word out to our heterosexual, gay-friendly buddies not to use their services. Companies that choose business practices based on their religious beliefs, as long as they do not impede on the rights of others, should only be penalized by not receiving your dollar.


  • Name: Jill
    Date posted: 2008-11-19 3:46 PM
    Hometown: NYC

    Comment:

    If they don't want us, then there are numerous sites that do. Let eHarmony run their business the way they want to. And, no, eHarmony's discrimination is not the same as the codified discrimination of the Jim Crow era.


  • Name: Frank
    Date posted: 2008-11-19 3:06 PM
    Hometown: New York

    Comment:

    Dave beat me to the punch with the Manhunt reference. Why bother with eHarmony? There aren't enough dating sites out there for us? It just makes the gay community look like we're always spoiling for a fight and ready to sue at the drop of a hat.


  • Name: Chris
    Date posted: 2008-11-19 2:53 PM
    Hometown: Charlotte, NC

    Comment:

    I wondered what the point of the lawsuit was, since the founder seemed to be anti-gay. But perhaps it was to force eHarmony to spend the time and money to add same-sex matches with few customers in return (due to their bad press around the situation).


  • Name: Dave
    Date posted: 2008-11-19 2:41 PM
    Hometown: Philadelphia

    Comment:

    Does this mean Manhunt will now be required to offer heterosexual dating options? I'm not sure this was such a good idea.


  • Name: Chris
    Date posted: 2008-11-19 2:09 PM
    Hometown: Worcrester, MA

    Comment:

    You forgot to mention that Neil Clark Warren is a founding member of Focus on the Family. The same group that sponsored Prop 8! Eventhough eHarmony now offers services to our community, they should still be boycotted. Don't let our money be rerouted to support a hate group!!!


  • Name: Chris
    Date posted: 2008-11-19 2:05 PM
    Hometown: Worcester, MA

    Comment:

    You forgot to mention that Neil Clark Warren is a founding member of Focus on the Family. The same group that sponsored Prop 8!!!! Eventhough eHarmony now offers services to our community, it should still be boycotted.


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